Citizen Service Request!
Have a question, service request or complaint?Â Now you can access City Hall from your home computer using the new “Citizen Service Request” icon on the City of Joshua web page.
The City of Joshua “Citizen Service Request” allows internet users the ability to find answers to common questions, ask questions that are not yet answered, and request services.Â This system is from WebQA, and will enhance how citizens interact with the City of Joshua 24/7.
The “Citizen Service Request” is an organic system, meaning that it will grow and change over time and use.Â As more questions are asked, more immediate answers will become availalbe.Â The number of service requests offered via the internet will also increase as time goes by.
In addition to asking question and requesting services, residents may also track the history of their interactions and view the status of any pending requests.Â The “Citizen Service Request” can be viewed on any computer with internet access by visiting www.cityofjoshuatx.us and clicking on the icon to the right.